Careers

At Singapore’s most trusted Trichological Centre, our service combines the study and application of Trichology and Herbology. TrichoKare is a premium scalp and hair care chain using European Herbal Hair Remedy in a pampering environment.

We are looking for friendly and dynamic personnel to join us in our many fulfilling career opportunities centered around glooming individuals and maximize respective growth. We have a family of caring and sharing team-builders nurtured in a team-oriented environment to excel in this fast-growing industry. Join us!

Find available positions here:

1) Branch Manager

Responsibility:
  1. 1. Lead the Outlet Team in achieving Outlet Sales Target
  2. 2. Achieve Personal Sales Target
  3. 3. Evaluate progress against Sales Target, identify and implement the solutions
  4. 4. Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, outlet paper works, etc
  5. 5. Responsible in managing Outlet Personnel Duties and Responsibilities
  6. 6. Manage Outlet Human Resources responsibilities (inclusive Annual Leaves, Shifts)
  7. 7. Train, mentor and coach outlet staff to develop and maximize their performance


2) Hair Specialist

Responsibility:
  1. 1. Perform professional hair analysis for customers
  2. 2. Customize Trichological treatments for customers
  3. 3. Regular follow up on customer’s condition
  4. 4. To provide excellent retail experience to customers
  5. 5. Daily duty activities including upkeep outlet's cleanliness, answer phone calls and equipment maintenance, etc
  6. 6. Other duties as assigned by the Branch Manager ie: Conduct survey, distribute flyer, promote roadshow voucher, etc
  7. 7. On-the-job training and professional development training in the area of sales, customer service and etc.


3) Hair Therapist

Responsibility:
  1. 1. Exercise full Treatment compliance
  2. 2. Daily Duty activities including upkeep outlet's cleanliness, answer phone calls and equipment maintenance, etc
  3. 3. Other duties as assigned by the Branch Manager ie: Conduct survey, distribute flyer, promote roadshow voucher, etc.


4) Customer Service Officer

Responsibility:
  1. 1. Provide Customer Services at front desk
  2. 2. Handles Front Desk Receptionist function
  3. 3. Responsible for "Hot Plate" operation for Groupings
  4. 4. Beautec functions on issuing Invoices, service sheet and customer treatment book
  5. 5. SMS reminder to existing customers for appointments
  6. 6. Call or SMS reminder to new customers for consultation appointment
  7. 7. Responsible for CSO and Therapist Daily Variance Report (DVR)
  8. 8. Outlet stock-take, administration secretariat activities
  9. 9. Other duties as assigned by the Branch Manager ie: Conduct survey, distribute flyer, promote roadshow voucher, etc.


5) Roadshow Promoter

Responsibility:
  1. 1. Achieve monthly target in voucher sales
  2. 2. Assist in Roadshow set up
  3. 3. Participate in Daily Review Meeting (DRM) to follow-up on individual progress
  4. 4. Compliance to Daily/Weekly documentation
  5. 5. House-keep the Roadshow venue


Interested candidates, please fill up the form below or send your updated resume to hr@trichokare.com.
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